Switching from three payment processors to Paddle’s unified solution has streamlined Crawlbase’s revenue delivery process, saving the team 2 days of time each month that would previously have been spent managing payments and other administrative tasks. Patrick says:
“Paddle has helped us significantly reduce the amount of paperwork we have, which has saved us both time and money.”
With Paddle Managed Support helping Crawlbase customers find solutions to any billing queries, the company also saves between $3000 - $5000 dollars a month on resources and support costs. Patrick continues:
“The managed support helps to improve our customer experience and ensures that our product development resources can focus on other high-level work, rather than responding to these queries.”
As the company continues to scale, Crawlbase finds using a single provider also gives them a sustainable, competitive advantage over its competitors:
“With Paddle, we can reach a wider global audience and localize their experience more easily. It helps us respond to new opportunities as we find them, rather than spending time implementing new tools and processes.”
Crawlbase is a leading crawling and scraping platform with a mission to make it easy for developers and companies to access internet data. Founded in 2017, Crawlbase is now trusted by over 50,000 clients all over the world.