Why SaaS businesses choose Paddle over FastSpring
From customizable checkouts and flexible subscription models to lower costs and active support, find out the difference between Fastspring vs Paddle.
FastSpring is a merchant of record
FastSpring acts as a reseller, selling goods & services and handling online payments on behalf of its business customers.
Paddle is a complete payments infrastructure platform - built for SaaS
Paddle is the only merchant of record built specifically for the software industry, providing an all-in-one payments solution, for payments, subscription billing, sales tax compliance, fraud protection, revenue recovery and more.
Customizable checkout experience
FastSpring’s checkout solution offers basic branding and customization, which can lead to friction in your purchase flow.
With Paddle’s simple APIs, you can create fully-customized online checkouts with brandable design, localized payment experiences and one-click upsells, which leads to more conversions.
Flexible subscription models made for SaaS
With its split focus between ecommerce and SaaS businesses, FastSpring’s subscription management solution offers some flexibility.
With Paddle, you can create fully-customized online checkouts with brandable design, localized payment experiences and one-click upsells, which leads to more conversions.
Active support from day one
FastSpring offers limited customer support at the implementation stage and even less support thereafter, leading to a TrustPilot score of 3.2.
Our solution architects work with Paddle customers through implementation, launch, and expansion, so that you're set up for optimum success. Paddle Customer Support has a 95%+ CSAT rating and has a TrustPilot score of 4.1.
Go-to-market faster support
FastSpring has limited capability to support SaaS companies looking to expand internationally, move upmarket or downmarket, or launch new products.
Paddle’s payments infrastructure platform provides you with all the resources, support, and technology you need to boost your revenue, no matter the go-to-market strategy.
Simplified pricing from the start
FastSpring requires a piecemeal approach to payments infrastructure. . You will need to pay the advertised $549 per month fee as well as the fee for other tools and general headcount costs.
Paddle covers all of the below (and more) within one simple tool and one easily managed set of costs.
- Checkout
- Payment processing
- Subscription management
- Pricing optimization
- Localization
- Tax compliance
- One single source of truth
- Advisory
- Managed Support
