WatchBorn Global features stories from entrepreneurs around the globe   New episodes out now
Webinar Paddle & Pendo | 19th of May | 4.00pm BST

Removing customer friction to drive growth 🚀

Join Paddle and leading product adoption platform Pendo as we explore proven ways to remove friction from the customer experience. We'll be covering the full journey: from a customer's first visit to your website, through conversion and activation, retention, and upsells.

In this session we will discuss:

  • How to identify points of friction in your customer experience
  • The best tools we're using to test and improve customer experience
  • Ways of eliminating friction before a user becomes a customer
  • Creating a seamless user onboarding experience
  • Strategies to remove friction in your product usage
  • How other PLG businesses are removing friction