Join Paddle and leading product adoption platform Pendo as we explore proven ways to remove friction from the customer experience. We'll be covering the full journey: from a customer's first visit to your website, through conversion and activation, retention, and upsells.
In this session we will discuss:
- How to identify points of friction in your customer experience
- The best tools we're using to test and improve customer experience
- Ways of eliminating friction before a user becomes a customer
- Creating a seamless user onboarding experience
- Strategies to remove friction in your product usage
- How other PLG businesses are removing friction