ReportSurvive or thrive: How 100 SaaS leaders have responded to the changing market in 2022  Download now
What terms and conditions do I need to include for new customers when using Invoicing?

Paddle’s Buyer Terms need to be appended in your Terms & Conditions or referenced in the order form or contract between you and your customer. Paddle will supply the Buyer Terms to be used. For your business customers, you can access the terms here. For your consumer customers, you can access the terms here

Also, the first time your customer receives an invoice from Paddle, they will be asked to accept our Terms & Conditions as the reseller of your products. This is a frictionless experience and operates as a popup when they view their first invoice. This will only occur for the first invoice they receive. The status of the invoice in the Invoice Listing page on the Dashboard will be "pending".

Need more help?

Login to your Paddle account to chat directly with our Seller Support Team or…