Web Revenue Labs

Join our five-part series diving into effective and successful web monetization strategies for apps

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Customer experience

Metrics & performance
Track these 7 customer success KPIs to maximize value for your customers
Churn & retention
Onboarding illustration
8 tips on how to build customer retention email strategy [+ examples]
Customer experience
Customer analysis: Definition, benefits & how to perform it the right way
Go-to-market
Optimizing your buying cycle stages and converting users
Customer experience
Creating successful SaaS onboarding: Examples, metrics, & checklist
Churn & retention
How to build cancellation & exit surveys that reduce churn
Churn & retention
How to identify at-risk customers and keep them from churning
Customer experience
5 ways to build a customer onboarding process for long-term customer retention
Customer experience
What is Net Promoter Score? Optimizing your NPS and building customer loyalty
Churn & retention
How to construct a customer success strategy with clearly-defined personas, customer journeys, and success metrics
Customer experience
SaaS knowledge base: Best practices + 5 top knowledge base platform providers
Customer experience
Product engagement guide: Improving engagement to boost retention
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