Customer experience
Introducing The State of SaaS Growth: new data and insights from Paddle's seller base
Five SaaS UX and onboarding lessons from the creators of Trafft
Selling SaaS internationally: Risks and opportunities when global becomes local
Four requirements for implementing a customer-first growth strategy
Optimizing your buying cycle stages and converting users
Product-market fit: Finding the best customers for your product
How to construct a customer success strategy with clearly-defined personas, customer journeys, and success metrics
Creating successful SaaS onboarding: Examples, metrics, & checklist
How to build cancellation & exit surveys that reduce churn
SaaS knowledge base: Best practices + 5 top knowledge base platform providers
Why you need a Customer Success team and how to help them succeed
Product engagement guide: Improving engagement to boost retention