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Customer experience

Introducing The State of SaaS Growth: new data and insights from Paddle's seller base
Dani Mansfield
Onboarding illustration
Five SaaS UX and onboarding lessons from the creators of Trafft 
Alexander Gilmanov
How to Solve SaaS International Expansion Challenges
Harrison Rose
Selling SaaS internationally: Risks and opportunities when global becomes local
Harrison Rose
How to build a customer success program that keeps customers
Paddle
Four requirements for implementing a customer-first growth strategy
Dan Wilkinson
Track these 7 customer success KPIs to maximize value for your customers
Onboarding illustration
8 tips on how to build customer retention email strategy [+ examples]
Customer analysis: Definition, benefits & how to perform it the right way
Optimizing your buying cycle stages and converting users
Creating successful SaaS onboarding: Examples, metrics, & checklist
How to build cancellation & exit surveys that reduce churn
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