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Can I contact my customers from Audience?

This is only applicable to Paddle Classic

No. Currently, you can export customers from the Audience area, and contact them via a platform/email provider of your choice.

Note: Under GDPR legislation you’re only able to contact those customers who have opted-in to receive marketing communications from you as the seller. The Audience export makes it clear who has given consent to be contacted (opted-in), and what products they’re interested in.

Need more help?

Login to your Paddle account to chat directly with our Seller Support Team or…