At the moment, only manually added customers can have trait data added/removed directly on their customer profile.
- Head over to a customer profile and click on the "EDIT DETAILS" dropdown
- Select "Edit Traits"
- Fill out your category and trait appropriately, press "+ADD", and then "Save"
Your customer's traits will now appear below their "Personal Details" on the left of their customer profile.
![](https://files.helpdocs.io/gvtU4sx5eD/articles/3v9fmltpy4/1598632458177/screen-shot-2020-08-28-at-12-21-59-pm.png)