Question 1

Google sheets integration via Zapier (UPGRADE/DOWNGRADE CUSTOMERS)

Accepted Answer

Once you have used your Zapier integration with Google Sheets to  create new customers within ProfitWell  you can now upgrade or downgrade these existing custo

Question 2

Google sheets integration via Zapier (ADD NEW CUSTOMERS)

Accepted Answer

If you have an active Zapier account then our Google Sheets integration offers an alternative to the API This allows you to add manual customers at scale Thr

Question 3

Stripe integration: using Stripe as a payment gateway for subscriptions

Accepted Answer

If you use Stripe to handle your payments then you can use ProfitWell There are 2 types of use cases in general   For  Stripe as a billing system subscripti

Question 4

ProfitWell API

Accepted Answer

If you are not using one of our supported integrations you can still use ProfitWell to generate your financial metrics    You can manually input user subscrip

Question 5

Connecting Zuora to your ProfitWell account

Accepted Answer

We have a way for you to connect your Zuora account to ProfitWell without needing to use the Connect app  and in fact this is the preferred method for the tim

Question 6

Stripe Integration: using Stripe as a billing system/subscription management solution

Accepted Answer

If you use Stripe to handle your payments then you can use ProfitWell There are 2 types of use cases in general   For   Stripe as a payment gateway   you ar

Question 7

Connecting Maxio to your ProfitWell Account

Accepted Answer

Connecting your Chargify account to ProfitWell is super easy   Log into ProfitWell and navigate to the integrations tab     Select Chargify     Navigate over t

Question 8

Connecting Recurly to your ProfitWell Account

Accepted Answer

Connecting your Recurly account to ProfitWell is super easy   Log into ProfitWell and navigate to the integrations tab      Select Recurly     Navigate over to

Question 9

Connecting Braintree to your ProfitWell Account

Accepted Answer

Connecting your Braintree account to ProfitWell is super easy  1 Log into ProfitWell and navigate to the integrations tab     2 Select Braintree     3 Navig

Question 10

Connecting your ProfitWell account to Recharge

Accepted Answer

Connecting your Recharge account to ProfitWell is super easy   Log into ProfitWell and navigate to the integrations tab     Select Recharge       Navigate over

Question 11

Connecting your Chargebee account to ProfitWell

Accepted Answer

Connecting your Chargebee account to ProfitWell is super easy   Log into ProfitWell and navigate to the integrations tab     Select Chargebee     Navigate over

Question 12

Connecting Stripe Billing to your ProfitWell Account

Accepted Answer

Connecting your Stripe account to ProfitWell is super easy   Log into ProfitWell and navigate to the integrations tab     Select Stripe     Navigate over to se

Question 13

Do you integrate with Quickbooks?

Accepted Answer

Unfortunately we dont integrate with Quickbooks at this time However this is on the roadmap and we hope to release this early next year    We encourage you

Question 14

Adding data to ProfitWell manually

Accepted Answer

ProfitWell currently integrates with the following subscription billing and management providers   Stripe Billing  Zuora  Chargify  Braintree Subscriptions  Re

Question 15

Braintree OAuth Error

Accepted Answer

Unfortunately Braintrees OAuth system is only offered in the US Not to worry theres another way we can get you hooked up   You will have to create a Profi

Question 16

Implementing Retain with Stripe as a payment gateway

Accepted Answer

chargesucceeded chargefailed

Question 17

Can I upload via CSV?

Accepted Answer

We dont support CSV uploads at this time   We recommend  using our API  if you have high velocity sales to make sure the up link is permanent

Question 18

Understanding your Dashboard

Accepted Answer

Weve designed the ProfitWell Dashboard to help you and your team stay on top of your growth goals Not sure whats going on    Click here for a tour of your d

Question 19

Is ProfitWell just for SaaS? What about e-commerce?

Accepted Answer

The majority of our metrics are designed for companies that use a subscription based pricing model   However if you are using Stripe as a billing system our

Question 20

ProfitWell IP Addresses

Accepted Answer

Current Static IP addresses in production  541472219  523239121  1823521123  321416033  32135989  321210160

Billing

Billing

Nexus Mods

HubX

Nexus Mods

HubX

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Measure

Analyse

Manage

Export Data

Retain

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