We have the capability to localize Retains communication with your customers both emails and inapp notifications The best part is that you dont have to

Configure - Help Center

Q: Stopping Retain's outreach for a specific user

Navigate to the Retain Interventions Tab Search for the the specific user you want to stop Retain for and open up their profile Expand the current month and

Q: Can I edit and customize Retain's emails?

In general we handle everything for you Weve AB tested thousands of emails and their cadence to optimize recovery rates However many customers would like

Q: Retain Multi-User Support

You might have multiple users mapped to a single billing contact in your billing system If their payment fails you might want to alert each user that their su

Q: Retain and Secure Customer Authentication (SCA) for Stripe

What ProfitWell needs from you If youre interested in how Retain actually works with SCA keep reading We will need the following information for Retain to

Q: Retain and Secure Customer Authentication (SCA) for Braintree

What ProfitWell needs from you Nothing If youd like us to turn on SCA for your account just let us know at productprofitwellcom How Retain works with S

Q: Connecting Braintree to your ProfitWell Account (outside USA)

Unfortunately Braintrees OAuth system is only offered in the US Not to worry theres another way we can get you hooked up You will have to create a Profi